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CVE-2025-20278 Cisco Finesse

Affected softwareCisco Finesse
Severity6.7 Medium CVSS 3.1 2 scores
WeaknessCommand injection (CWE-77)
Published4 Jun 2025
Updated17 Jun 2026

Description

A vulnerability in the CLI of multiple Cisco Unified Communications products could allow an authenticated, local attacker to execute arbitrary commands on the underlying operating system of an affected device as the root user. This vulnerability is due to improper validation of user-supplied command arguments. An attacker could exploit this vulnerability by executing crafted commands on the CLI of an affected device. A successful exploit could allow the attacker to execute arbitrary commands on the underlying operating system of an affected device as the root user. To exploit this vulnerability, the attacker must have valid administrative credentials.

Exploitation status

No public exploit

No exploit has been reported in the sources we check. Published a year ago.

  • CISA KEV not listed
  • VulnCheck KEV not listed
  • CISA Vulnrichment exploitation: none
  • Indexed PoC none indexed
  • EPSS 0.19% chance in 30 days

Waratek protection

Outside Waratek scope

A Java vulnerability, but not one Waratek protects. It affects only Java on a user's desktop (applets, Web Start, JavaFX, the installer), sits in a product the Waratek agent can't be installed into, or is in a package we don't expect in business applications. The decision below says which.

  • Protection none
  • Action not pursued none
  • Review automated Upstream data
  • Record active
Decided by The only affected product being a sealed appliance image, where Java runs but no -javaagent can be attached
Finding This CVE names only products the Waratek agent cannot be installed into (cisco/finesse, cisco/unified_communications_manager, cisco/unified_communications_manager_im_and_presence_service, cisco/unified_contact_center_express, cisco/unified_intelligence_center, cisco/unity_connection, cisco/virtualized_voice_browser). They ship as sealed appliance images or as native code with no application JVM, so there is no start-up line to add -javaagent to. The vulnerability may well be a Java one; it is permanently out of ARMR's reach rather than outside its subject.

CVSS

6.7 MEDIUM v3.1 CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H 2 metrics

We show the highest score from the newest CVSS version. Scores from different versions can't be compared, and the first score listed is sometimes a 0.0 placeholder.

VersionScoreBandVectorAssignerType
CVSS 3.1 6.7 MEDIUM CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H NVD Primary published
CVSS 3.1 6.0 MEDIUM CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:N psirt@cisco.com Secondary

Affected software and releases

Products and versions

8 products, 193 version entries
SourceVendorProductSchemeAffected versions
nvd cisco finesse generic 10.5\(1\) · 10.5\(1\)_es1 · 10.5\(1\)_es2 · 10.5\(1\)_es3 · 10.5\(1\)_es4 · 10.5\(1\)_es5 · 10.5\(1\)_es6 · 10.5\(1\)_es7 · 10.5\(1\)_es8 · 10.5\(1\)_es9 · 10.5\(1\)_es10 · 11.0\(1\) · 11.0\(1\):es1 · 11.0\(1\):es2 · 11.0\(1\):es3 · 11.0\(1\):es4 · 11.0\(1\):es5 · 11.0\(1\):es6 · 11.0\(1\):es7 · 11.5\(1\) · 11.5\(1\):es1 · 11.5\(1\):es2 · 11.5\(1\):es3 · 11.5\(1\):es4 · 11.5\(1\):es5 · 11.5\(1\):es6 · 11.6\(1\) · 11.6\(1\)_fips · 11.6\(1\):es1 · 11.6\(1\):es2 · 11.6\(1\):es3 · 11.6\(1\):es4 · 11.6\(1\):es5 · 11.6\(1\):es6 · 11.6\(1\):es7 · 11.6\(1\):es8 · 11.6\(1\):es9 · 11.6\(1\):es10 · 11.6\(1\):es11 · 12.0\(1\) · 12.0\(1\):es1 · 12.0\(1\):es2 · 12.0\(1\):es3 · 12.0\(1\):es4 · 12.0\(1\):es5 · 12.0\(1\):es6 · 12.0\(1\):es7 · 12.0\(1\):es8 · 12.5\(1\) · 12.5\(1\):su · 12.5\(1\):es1 · 12.5\(1\):su_es1 · 12.5\(1\):es2 · 12.5\(1\):su_es2 · 12.5\(1\):es3 · 12.5\(1\):su_es3 · 12.5\(1\):es4 · 12.5\(1\):es5 · 12.5\(1\):es6 · 12.5\(1\):es7 · 12.5\(1\):es8 · 12.5\(2\) · 12.6\(1\) · 12.6\(1\):es01 · 12.6\(1\):es02 · 12.6\(1\):es03 · 12.6\(1\):es04 · 12.6\(1\):es05 · 12.6\(1\):es06 · 12.6\(1\):es07 · 12.6\(1\):es07_et · 12.6\(1\):es08 · 12.6\(1\):es09 · 12.6\(1\):es10 · 12.6\(1\):es11 · 12.6\(2\) · 12.6\(2\):es01 · 12.6\(2\):es02 · 12.6\(2\):es03 · 12.6\(2\):es04 · 12.6\(2\):es05
nvd cisco socialminer generic 10.5\(1\) · 10.6\(1\) · 10.6\(2\) · 11.0\(1\) · 11.5\(1\) · 11.5\(1\)su1 · 11.6\(1\) · 11.6\(2\) · 12.0\(1\) · 12.0\(1\)es02 · 12.0\(1\)es03 · 12.0\(1\)es04 · 12.5\(1\) · 12.5\(1\)es01 · 12.5\(1\)su1 · 12.5\(1\)su2 · 12.5\(1\)su3
nvd cisco unified communications manager generic 12.5\(1\) · 12.5\(1\)su1 · 12.5\(1\)su2 · 12.5\(1\)su3 · 12.5\(1\)su4 · 12.5\(1\)su5 · 12.5\(1\)su6 · 12.5\(1\)su7 · 12.5\(1\)su7a · 12.5\(1\)su8 · 12.5\(1\)su8a · 12.5\(1\)su9
nvd cisco unified communications manager im and presence service generic 12.5\(1\) · 12.5\(1\)su1 · 12.5\(1\)su2 · 12.5\(1\)su3 · 12.5\(1\)su4 · 12.5\(1\)su5 · 12.5\(1\)su6 · 12.5\(1\)su7 · 12.5\(1\)su8 · 12.5\(1\)su9
nvd cisco unified contact center express generic 8.5\(1\) · 9.0\(2\)su3es04 · 10.0\(1\)su1 · 10.0\(1\)su1es04 · 10.5\(1\) · 10.5\(1\)su1 · 10.5\(1\)su1es10 · 10.6\(1\) · 10.6\(1\)su1 · 10.6\(1\)su2 · 10.6\(1\)su2es04 · 10.6\(1\)su3 · 10.6\(1\)su3es01 · 10.6\(1\)su3es02 · 10.6\(1\)su3es03 · 11.0\(1\)su1 · 11.0\(1\)su1es02 · 11.0\(1\)su1es03 · 11.5\(1\)es01 · 11.5\(1\)su1 · 11.5\(1\)su1es01 · 11.5\(1\)su1es02 · 11.5\(1\)su1es03 · 11.6\(1\) · 11.6\(1\)es01 · 11.6\(1\)es02 · 11.6\(2\) · 11.6\(2\)es01 · 11.6\(2\)es02 · 11.6\(2\)es03 · 11.6\(2\)es04 · 11.6\(2\)es05 · 11.6\(2\)es06 · 11.6\(2\)es07 · 11.6\(2\)es08 · 12.0\(1\) · 12.0\(1\)es01 · 12.0\(1\)es02 · 12.0\(1\)es03 · 12.0\(1\)es04 · 12.5\(1\) · 12.5\(1\)es01 · 12.5\(1\)su1 · 12.5\(1\)_su01_es01 · 12.5\(1\)_su01_es02 · 12.5\(1\)_su01_es03 · 12.5\(1\)es02 · 12.5\(1\)su2 · 12.5\(1\)_su02_es01 · 12.5\(1\)_su02_es02 · 12.5\(1\)_su02_es03 · 12.5\(1\)_su02_es04 · 12.5\(1\)es03 · 12.5\(1\)su3 · 12.5\(1\)_su03_es01 · 12.5\(1\)_su03_es02 · 12.5\(1\)_su03_es03 · 12.5\(1\)_su03_es04 · 12.5\(1\)_su03_es05 · 12.5\(1\)_su03_es06
nvd cisco unified intelligence center generic < 12.6.2.4
nvd cisco unity connection generic 12.5\(1\) · 12.5\(1\)su1 · 12.5\(1\)su2 · 12.5\(1\)su3 · 12.5\(1\)su4 · 12.5\(1\)su5 · 12.5\(1\)su6 · 12.5\(1\)su7 · 12.5\(1\)su8 · 12.5\(1\)su8a · 12.5\(1\)su9
nvd cisco virtualized voice browser generic < 12.6.2.6

References

URLTags
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-vos-command-inject-65s2UCYy Vendor Advisory

Timeline

Published2025-06-04By the CVE Program.
NVD record modified2026-06-17NVD's own last-modified date for this record.