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CVE-2025-20129 Cisco SocialMiner

Affected softwareCisco SocialMiner
Severity5.4 Medium CVSS 3.1 2 scores
WeaknessInformation exposure (CWE-200)
Published4 Jun 2025
Updated17 Jun 2026

Description

A vulnerability in the web-based chat interface of Cisco Customer Collaboration Platform (CCP), formerly Cisco SocialMiner, could allow an unauthenticated, remote attacker to persuade users to disclose sensitive data. This vulnerability is due to improper sanitization of HTTP requests that are sent to the web-based chat interface. An attacker could exploit this vulnerability by sending crafted HTTP requests to the chat interface of a targeted user on a vulnerable server. A successful exploit could allow the attacker to redirect chat traffic to a server that is under their control, resulting in sensitive information being redirected to the attacker.

Exploitation status

No public exploit

No exploit has been reported in the sources we check. Published a year ago.

  • CISA KEV not listed
  • VulnCheck KEV not listed
  • CISA Vulnrichment exploitation: none
  • Indexed PoC none indexed
  • EPSS 0.43% chance in 30 days

Waratek protection

Outside Waratek scope

A Java vulnerability, but not one Waratek protects. It affects only Java on a user's desktop (applets, Web Start, JavaFX, the installer), sits in a product the Waratek agent can't be installed into, or is in a package we don't expect in business applications. The decision below says which.

  • Protection none
  • Action not pursued none
  • Review automated Upstream data
  • Record active
Decided by The only affected product being a sealed appliance image, where Java runs but no -javaagent can be attached
Finding This CVE names only products the Waratek agent cannot be installed into (cisco/unified_contact_center_express). They ship as sealed appliance images or as native code with no application JVM, so there is no start-up line to add -javaagent to. The vulnerability may well be a Java one; it is permanently out of ARMR's reach rather than outside its subject.

CVSS

5.4 MEDIUM v3.1 CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:L/A:N 2 metrics

We show the highest score from the newest CVSS version. Scores from different versions can't be compared, and the first score listed is sometimes a 0.0 placeholder.

VersionScoreBandVectorAssignerType
CVSS 3.1 5.4 MEDIUM CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:L/A:N NVD Primary published
CVSS 3.1 4.3 MEDIUM CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N psirt@cisco.com Secondary

Affected software and releases

Products and versions

2 products, 77 version entries
SourceVendorProductSchemeAffected versions
nvd cisco socialminer generic 10.5\(1\) · 10.6\(1\) · 10.6\(2\) · 11.0\(1\) · 11.5\(1\) · 11.5\(1\)su1 · 11.6\(1\) · 11.6\(2\) · 12.0\(1\) · 12.0\(1\)es02 · 12.0\(1\)es03 · 12.0\(1\)es04 · 12.5\(1\) · 12.5\(1\)es01 · 12.5\(1\)su1 · 12.5\(1\)su2 · 12.5\(1\)su3
nvd cisco unified contact center express generic 8.5\(1\) · 9.0\(2\)su3es04 · 10.0\(1\)su1 · 10.0\(1\)su1es04 · 10.5\(1\) · 10.5\(1\)su1 · 10.5\(1\)su1es10 · 10.6\(1\) · 10.6\(1\)su1 · 10.6\(1\)su2 · 10.6\(1\)su2es04 · 10.6\(1\)su3 · 10.6\(1\)su3es01 · 10.6\(1\)su3es02 · 10.6\(1\)su3es03 · 11.0\(1\)su1 · 11.0\(1\)su1es02 · 11.0\(1\)su1es03 · 11.5\(1\)es01 · 11.5\(1\)su1 · 11.5\(1\)su1es01 · 11.5\(1\)su1es02 · 11.5\(1\)su1es03 · 11.6\(1\) · 11.6\(1\)es01 · 11.6\(1\)es02 · 11.6\(2\) · 11.6\(2\)es01 · 11.6\(2\)es02 · 11.6\(2\)es03 · 11.6\(2\)es04 · 11.6\(2\)es05 · 11.6\(2\)es06 · 11.6\(2\)es07 · 11.6\(2\)es08 · 12.0\(1\) · 12.0\(1\)es01 · 12.0\(1\)es02 · 12.0\(1\)es03 · 12.0\(1\)es04 · 12.5\(1\) · 12.5\(1\)es01 · 12.5\(1\)su1 · 12.5\(1\)_su01_es01 · 12.5\(1\)_su01_es02 · 12.5\(1\)_su01_es03 · 12.5\(1\)es02 · 12.5\(1\)su2 · 12.5\(1\)_su02_es01 · 12.5\(1\)_su02_es02 · 12.5\(1\)_su02_es03 · 12.5\(1\)_su02_es04 · 12.5\(1\)es03 · 12.5\(1\)su3 · 12.5\(1\)_su03_es01 · 12.5\(1\)_su03_es02 · 12.5\(1\)_su03_es03 · 12.5\(1\)_su03_es04 · 12.5\(1\)_su03_es05 · 12.5\(1\)_su03_es06

References

URLTags
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ccp-info-disc-ZyGerQpd Vendor Advisory

Timeline

Published2025-06-04By the CVE Program.
NVD record modified2026-06-17NVD's own last-modified date for this record.